Friday, May 15, 2009

Count to 10 slowly...call back...say "CELLHELL" and MOVE ON!

Today...I'm on a MISSION to save frustration and time...both of ours!

The Problem Statement:

In mid sentence, your cell call drops...you call back and get their voicemail...then they call you back while you're in their voicemail. You hang-up attempting to pick up the incoming call...and fail...you both hang up and try each other again! Repeat until...

When you FINALLY get reconnected, both parties discuss whose fault it was, whose coverage sucks more, which model of phone you have, and how the last model you had, while heavier and able to fry and egg in seconds, actually had fewer dropped calls. Invariably someone goes on a rant how the carrier claims "fewest dropped calls" and "can you hear me now?" Jokes...we have all heard them...get over it already!

Once you have established whose coverage sucks less at the moment, and who should try the other's phone model...you can now get back to the important question..."At what point in the conversation was the call dropped?"

With collectively four (4) fewer minutes available on your monthly calling plans before those nasty overage charges kick in....you are once again back on track!

The Solution (Soon to be posted on eHow.com):

Step #1 - The person that initiated the call...COUNT SLOWLY TO TEN (10)...this give the carrier network time to figure out that call is no longer connected!

Step #1a: The person that received the call...Press END and sit tight.

Step #2: When the 10 seconds are up, the person that initiated the call, places a new call (hopefully to you).

Step #2a: Person receiving the call answers and simply says "CELLHELL"

Step #3: Calling parting having heard "CELLHELL" repeats "CELLHELL" showing their mutual agreement that (i) your carrier coverage sucks ass, (ii) they should put a repeater in the tunnel you just drove through (iii) you lose your coverage at the same exact spot every day (iv) why won't they fix it, (v) your Smartphone model is inferior to the 80's briefcase cell that was more powerful than your microwave ... and, finally, (xxiv) you'd rather have a root canal than make small talk over such things.

Step #4: The person that WASN'T talking when the call dropped...tell the other party the last thing you heard.

Step #5: MOVE ON with your conversation people!

So next time you hear "CELLHELL", you'll know what to do...if you are on a three party call or bridge...you are on your own!

I hope this was helpful...your milage may vary!

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